GOT A QUERY?
Visit our Help Centre for advice and support
Find out about repairs, plans or payments. Or check out the FAQs in our Help Centre, as they may have the answer.
CONTACT US
EXISTING CUSTOMERS
Log in and manage your account
My Account helps you to control your plans, appliances and repairs all in one place.
You can cancel your plan by giving us a call on
Lines are open 8am to 8pm Monday to Saturday and 10am to 6pm Sundays and public holidays. Calls to 0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles.
Complaints
If you feel that we haven’t lived up to your expectations, please let us know. We’d like the chance to put things right.
LOG IN AND MANAGE YOUR ACCOUNT
You can keep track of all of your plans and products, get maintenance tips and book repairs in My Account.