You can manage your plans, products and repairs all in one place inMy Account
A PRODUCT YOU CAN RELY ON DESERVES
PROTECTION THAT LASTS FOR YEARS
Manage your furniture repairs with Castelan, our trusted provider.Make a furniture claim
Log into My Account
To make a claim, you need to create a Domestic & General account.
Review your plan details
Once you are logged into My Account you can manage your plan and check product details.
Check out our maintenance support
Our Maintenance and Support Portal provides helpful hints and tips on how to maintain your product.
Make a claim and book a repair
Once you have given us the details about your product, book your repair for a day that suits you. You can also track existing engineer appointments.